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Terms of Service for Velora AI - AI-powered Construction Site Operations

Last updated: 2/3/2026

1. Acceptance of Terms​

By accessing and using the AI-powered Construction Site Operations services provided by Velora AI Technologies ("Velora AI," "we," "us," or "our"), including our Free Desktop App and Cloud Pro Service for Builders, General Contractors, and Construction Project Managers, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Services​

Velora AI provides an AI-powered Construction Site Operations platform designed specifically for Construction Site Operations, including:

2.1 Free Desktop App​

This application helps you stay on top of your construction projects by organizing WhatsApp group messages into actionable insights—all processed locally on your device by default.

Key Features:

  • WhatsApp group monitoring - Automatically monitors your construction site WhatsApp groups
  • Automatic extraction - Categorizes messages into targets, progress updates, labor attendance, site issues, and inspection requests
  • Structured dashboard - Converts WhatsApp group conversations into an organized site updates dashboard
  • Local data storage - All data stored locally on your desktop; your information stays private and secure

2.2 Cloud Pro Service​

  • All features of the Free Desktop App, plus:
  • Structured reports - Export DPR (Daily Progress Reports), DLR (Daily Labor Reports), Variance reports, and more
  • WhatsApp bot support - Site teams can report updates via official WhatsApp bot (recommended) or group messages
  • AI follow-ups - AI analyzes messages and sends follow-up direct messages to collect missing information
  • Automated reminders - Automated outbound reminders before due time to collect site updates
  • Target commitments tracking - Capture and track all target commitments with proof & timestamp
  • Labor updates support - Automatically capture and track labor attendance and headcounts
  • Multi-lingual support - Works in English, Hindi, Telugu, Arabic, and more
  • Photo proofs in reports - Unstructured WhatsApp chats converted to structured data with photo proofs
  • Dedicated support - Priority customer support

Important: For Cloud Pro Service users, we strongly recommend using the official WhatsApp bot for site team reporting. The WhatsApp bot is an official, supported method that complies with WhatsApp's Terms of Service and eliminates the risks associated with unofficial WhatsApp Web integration. While Cloud Pro Service can also process messages from WhatsApp groups (using the same unofficial method as the Free Desktop App), using the WhatsApp bot is the safer, recommended approach.

3. About Our WhatsApp Connection (Free Desktop App)​

The Free Desktop App connects to WhatsApp Web using an unofficial method. Here's what that means:

  • Not officially endorsed - This tool isn't made by WhatsApp/Meta
  • Read-only monitoring - Never sends messages or types on your behalf
  • Smart safeguards - Mimics natural usage, visible windows, built-in limits (max 20 groups)
  • Designed for safety - We've implemented extensive protections to minimize risks

Recommended Alternative: For Cloud Pro Service users, we strongly recommend using the official WhatsApp bot instead of WhatsApp Web integration. The WhatsApp bot is an official, supported method that complies with WhatsApp's Terms of Service and eliminates these risks.

While we've built this with safety as a priority and designed it to work reliably, we cannot provide absolute guarantees. Using a dedicated site number (as recommended below) adds an extra layer of protection.

For optimal safety and performance:

  • Use a dedicated phone number - Get a site-specific SIM card for monitoring rather than using your personal WhatsApp
  • Add this number to your construction site groups
  • This keeps work and personal communications separate

Additional tips:

  • Use an established WhatsApp account (30+ days old works best)
  • Interact manually with WhatsApp Web occasionally
  • Run only one instance per device
  • Keep the app updated for the latest improvements

By using this application, you confirm that:

  • You have authority to monitor these groups for business purposes
  • All group members are aware their messages will be processed
  • You'll use monitored information only for legitimate construction site management

5. Your Data, Your Choice​

5.1 Local Processing (Free Desktop App - Default)​

  • Messages stay on your computer—we never see them
  • Complete privacy and control
  • Organize and categorize site communications automatically
  • Messages are categorized and organized on your computer
  • velora.ai does not have access to your WhatsApp messages or contacts
  • No messages are sent to external servers
  • Your WhatsApp session data remains on your computer
  • Your data stays private and secure

5.2 Optional Cloud Service (Cloud Pro Service)​

  • Unlock AI-powered insights, automated reminders, and advanced reporting
  • Explicitly opt-in when you're ready
  • Disconnect anytime
  • Subject to our Cloud Service Terms and Privacy Policy
  • When enabled, processed message data will be sent to velora.ai's cloud servers
  • Cloud integration unlocks advanced features: AI-powered insights, automated reminders, follow-ups, structured reporting, and more
  • You can disconnect from the cloud service at any time

Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

6. User Accounts and Registration​

To access our Cloud Pro Service, you may be required to create an account. You are responsible for:

  • Providing accurate and complete information during registration
  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account

The Free Desktop App does not require account registration and operates entirely locally.

7. Acceptable Use​

You agree to use our AI-powered Construction Site Operations services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the services for any illegal or unauthorized purpose
  • Transmit any harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the services or servers
  • Use the services to violate any applicable laws or regulations
  • Share sensitive construction project information without proper authorization
  • Monitor WhatsApp groups without proper consent from all group members
  • Use the services in a way that violates WhatsApp's Terms of Service

8. Intellectual Property​

8.1 Our Intellectual Property​

The AI-powered Construction Site Operations services, including all content, features, and functionality, are owned by Velora AI Technologies and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written consent.

8.2 Your Content​

You retain ownership of any construction project content you submit, upload, or create using our AI-powered Construction Site Operations services. By using our services, you grant us a limited, non-exclusive license to process and store your content solely for the purpose of providing our AI-powered Construction Site Operations services.

8.3 Prohibited Uses​

You agree not to use our AI-powered Construction Site Operations services to:

  • Infringe upon any intellectual property rights
  • Upload or transmit content that violates copyright, trademark, or other proprietary rights
  • Reverse engineer, decompile, or disassemble our AI-powered Construction Site Operations software

9. Payment Terms​

The Free Desktop App is provided free of charge. The Cloud Pro Service requires payment and is subject to custom pricing. All fees are non-refundable unless otherwise specified. We reserve the right to change our pricing with reasonable notice. You are responsible for all applicable taxes.

10. Service Availability​

We strive to provide reliable AI-powered Construction Site Operations services but cannot guarantee uninterrupted availability. We may temporarily suspend services for maintenance, updates, or other operational reasons. We will provide reasonable notice when possible.

Important: Service availability may be affected by:

  • WhatsApp's service availability and changes to their platform
  • Changes to WhatsApp Web that affect unofficial integrations
  • Network connectivity issues
  • Your device's performance and configuration

11. Limitation of Liability​

To the maximum extent permitted by law, Velora AI Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, or business opportunities
  • Loss of data, information, or construction project content
  • Loss of use of our AI-powered Construction Site Operations services
  • Interruption of business operations
  • Any damages resulting from third-party services or integrations (including WhatsApp)
  • Any damages resulting from unauthorized access to your account
  • Any damages resulting from account-related issues with WhatsApp, including account suspension or termination
  • Any business disruption caused by service unavailability or WhatsApp platform changes
  • Any damages resulting from the use of our AI services for critical decision-making

You acknowledge and agree that:

  • You use this application at your own discretion
  • You're responsible for following best practices and applicable laws
  • We make no warranties about uninterrupted operation
  • Velora AI is not responsible for any WhatsApp account-related issues or business disruption
  • You are responsible for compliance with all applicable laws and WhatsApp's Terms of Service

Our total liability to you for any claims arising from the use of our AI-powered Construction Site Operations services shall not exceed the amount you paid to us in the three (3) months preceding the claim (if applicable), or $0 for Free Desktop App users.

12. Indemnification​

You agree to indemnify and hold harmless Velora AI Technologies from any claims, damages, or expenses arising from:

  • Your use of the AI-powered Construction Site Operations services
  • Your violation of these Terms
  • Your violation of WhatsApp's Terms of Service
  • Your failure to obtain proper consent from WhatsApp group members
  • Any unauthorized use of your account

13. Termination​

We may terminate or suspend your access to our AI-powered Construction Site Operations services at any time, with or without cause, with reasonable notice. Upon termination, your right to use the services will cease immediately.

You may stop using the Free Desktop App at any time by uninstalling it. For Cloud Pro Service, you may cancel your subscription at any time, subject to the terms of your subscription agreement.

14. Governing Law​

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Velora AI Technologies operates, without regard to conflict of law principles.

15. Changes to Terms​

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website. Your continued use of the AI-powered Construction Site Operations services after such changes constitutes acceptance of the new Terms.

16. Important Understanding​

You acknowledge that:

  • You use this application at your own discretion
  • You're responsible for following best practices and applicable laws
  • We make no warranties about uninterrupted operation
  • Velora AI is not responsible for any WhatsApp account-related issues or business disruption

By using our services, you confirm you've read these terms and will follow the recommended setup for the best experience.

17. Contact Information​

If you have any questions about these Terms of Service for our AI-powered Construction Site Operations platform, please contact us at:

Velora AI Technologies
Email: support@velora.ai
Website: velora.ai
WhatsApp: Contact via WhatsApp

These Terms of Service govern your use of Velora AI's AI-powered Construction Site Operations platform, designed specifically for Builders, General Contractors, and Construction Project Managers to run daily site operations with zero chaos. The Free Desktop App converts WhatsApp group conversations into structured site updates dashboards, while the Cloud Pro Service adds AI-powered automation and structured reports.